Embroidered Pop Culture Clothing

Question 1

What is DisTee?

Answer

Embroidered Pop Culture Clothing "personal touch" company, that wants to provide fun, simplistic clothing for adults of all ages. I'm a child at heart but don't need the whole world to know, so I created this brand to show my love for my childhood but still seem like a grown up.

Question 2

Can you do custom orders?

Answer

Yes! We are always up for a challange so will do custom orders (supplies depending).

Question 3

I don't see my size?

Answer

Please contact me with you normal size and we will do our best to source the size you need.

Question 4

Can I return or exchange my item?

Answer

Unfortunatly due to each order being specially made in size and colours we can't do returns or exchange so please do check your size and colour choice before ordering, if you need any help please contant us and we will get all your questions answered before ordering.

Question 5

My item arrived damaged?

Answer

Sadly courrier compaines don't always look after their parcels, should your item arrived damaged please get in contact with you name, order number and proof of damage to sales@disteeworld.co.uk

Question 6

How long until I recieve my item?

Answer

As we make every item once the order comes in to allow for custom orders this does mean it takes a little longer. We allow for 5 working days to make the design then allow 1-2 working days for shipment. Every order will be sent with a tracking number so you can follow its process. Please be sure to leave a e.mail address for us to get in contact.

Question 7

I need my item urgently, can you fast track it?

Answer

Yes we will do our best to accomodate urgent orders. Please contact us before placing your order to see if this is available. There will be a extra charge of £10 to fast track.